Sometimes payments cannot be direct debited due to a cancellation or inability of your customer to pay. For this reason, PayPro created the Debtor Management feature. This allows your customer to pay you at a later date, without you having to do anything.
If your customer cancels the payment, PayPro will retrieve your money. We will send your customer various e-mails until the payment can be made.
- For all reversals
- Reminders + due notices
- Including payment links for easy transactions
Preparation is key
It can have several reasons that direct debit payments cannot be collected Your customer could not have enough money on his/her bank account, or the payment could have been purposely reversed. In order to be prepared for this, PayPro introduces the debtor management module.
With iDEAL link
As soon as a payment has not been direct debited, PayPro sends multiple e-mails to your customer on your behalf. The debtor management first sends reminders and later due notices. The e-mails sent contain an iDEAL and Bancontact link so the customer can pay you easily. We are currently working to add further national and international payment method to these e-mails.
Ensured payment collection
Sure, it can occur that even after those reminders and due notices your customer is still unwilling to pay. In this case PayPro’s debtor management module will automatically inform a collection agency to ensure that you receive your money.
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